Frequently Asked Questions

We specialise in accessible bathrooms, including walk-in showers, walk-in baths, wet rooms, mobility bathrooms and bathroom adaptations. We also provide gas boiler installations, boiler replacements and central heating services, all completed by our experienced, professional team.

Yes. We provide a free, no-obligation home visit to discuss your requirements, assess your property and recommend the most suitable solution. You'll receive expert advice and a detailed quotation with no pressure to proceed.

Yes. We supply, deliver and professionally install everything required for your project, including all fixtures, fittings, accessories and materials. We manage the entire installation from start to finish, giving you complete peace of mind.

Installation dates depend on demand and product availability, but most projects can be scheduled from as little as two weeks. We'll provide an estimated installation date during your quotation and keep you informed every step of the way

Yes. We remove and responsibly dispose of your existing bathroom, bath, shower or boiler as part of the installation. All waste removal is included in your quotation, so there are no hidden disposal costs.

We understand work in your home can be disruptive, so our installers work cleanly and respectfully. We use protective floor coverings where required, minimise dust and debris, and always tidy up before leaving. Our aim is to complete your installation with as little disruption as possible.

Yes. All gas boiler installations, servicing and gas work are carried out by Gas Safe registered engineers, ensuring your heating system is installed safely and in accordance with current regulations

Absolutely. Every customer has different mobility requirements and every home is different. During your free home visit, we'll discuss your needs and recommend the most suitable solution, whether that's a walk-in shower, wet room, walk-in bath or a fully accessible bathroom.

Yes. We supply high-quality products from trusted manufacturers, backed by applicable manufacturer warranties, and our workmanship is completed to a high professional standard, giving you confidence in your investment.

If you have a qualifying long-term illness or disability, you may be eligible for VAT relief on certain accessible bathroom products and installations. We can explain the eligibility criteria and help you complete the necessary paperwork if you qualify. You may also wish to explore support such as a Disabled Facilities Grant through your local authority.